Effective Date: 1st January 2026
These Terms and Conditions ("Terms") govern your use of Kong Casino services, including but not limited to our online casino platform, games, and related services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not access or use Kong Casino.
Kong Casino ("we," "our," or "us") operates under the laws of the United Kingdom and holds all necessary licences required for the provision of online gambling services. Our services are available to residents of the United Kingdom who meet the eligibility requirements set forth in these Terms.
These Terms constitute a legally binding agreement between you and Kong Casino. We reserve the right to modify these Terms at any time, and such modifications will become effective immediately upon posting on our website.
Your continued use of our services following any changes to these Terms constitutes your acceptance of such changes.
To access Kong online casino services, you must create an account by completing our registration process. You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.
Eligibility requirements include:
You are responsible for maintaining the confidentiality of your Kong Casino login credentials. Any activity that occurs under your account will be deemed to have been conducted by you.
We reserve the right to suspend or terminate accounts that fail to meet these eligibility requirements or violate these Terms.
Upon registration, you will receive Kong Casino login details that must be kept secure and confidential. You must not share your login credentials with any third party or allow unauthorised access to your account.
We may require identity verification before allowing withdrawals or at any time during your use of our services. Required documents may include government-issued identification, proof of address, and payment method verification.
Failure to provide requested verification documents within the specified timeframe may result in account suspension or closure.
All financial transactions must be conducted using payment methods registered in your name. Third-party payments are strictly prohibited and may result in immediate account closure.
Minimum and maximum deposit and withdrawal limits apply and are displayed on our website. Processing times vary depending on the payment method selected.
We reserve the right to request additional documentation before processing withdrawals, particularly for large amounts or suspicious activity.
All deposits and withdrawals are subject to our Anti-Money Laundering policies and procedures.
Kong Casino is committed to promoting responsible gambling practices. We provide various tools to help you maintain control over your gambling activities, including deposit limits, session time limits, and self-exclusion options.
You acknowledge that gambling can be addictive and agree to gamble responsibly. If you believe you may have a gambling problem, we encourage you to seek help from recognised support organisations.
We reserve the right to implement additional protective measures if we identify concerning gambling patterns or behaviour.
All games offered by Kong Casino operate using certified Random Number Generators (RNG) to ensure fair and random outcomes. Game rules and return-to-player percentages are available within each game.
Any attempt to manipulate games, exploit system vulnerabilities, or engage in fraudulent activity will result in immediate account closure and forfeiture of funds.
We reserve the right to void any winnings obtained through irregular play or system manipulation.
Bonuses and promotions are subject to specific terms and conditions that will be clearly stated at the time of offer. These may include wagering requirements, time limits, and game restrictions.
We reserve the right to modify or cancel any bonus or promotion at any time. Abuse of bonus terms or promotional offers may result in bonus forfeiture and account restriction.
Only one bonus per person, household, or IP address is permitted unless otherwise stated.
All content on Kong Casino, including but not limited to software, games, graphics, text, and trademarks, is protected by intellectual property rights and remains the property of Kong Casino or its licensors.
You are granted a limited, non-exclusive, non-transferable licence to access and use our services for personal entertainment purposes only.
Any unauthorised use, reproduction, or distribution of our content is strictly prohibited.
Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in our handling of personal data.
By using our services, you consent to the collection and processing of your personal data as described in our Privacy Policy.
Kong Casino's liability to you is limited to the extent permitted by applicable law. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you have deposited with us in the twelve months preceding the claim.
We do not guarantee uninterrupted or error-free operation of our services and shall not be liable for any technical issues or system downtime.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We encourage you to contact our customer support team to resolve any disputes before pursuing legal action.
Alternative dispute resolution services may be available through recognised gambling dispute resolution bodies.
If you have any questions about these Terms and Conditions or need assistance with our services, please contact our customer support team through the channels provided on our website.
We are committed to providing timely and helpful responses to all customer enquiries.
Last Updated: 1st January 2026
